Safaricom’s  share of the mobile voice market and subscriptions dropped by 4.4 and 2.8 percentage points respectively in the three months to December 2017, according to data from the Communications Authority of Kenya (CA).

Industry data released by CA today revealed that Safaricom’s share of the voice traffic had dropped to 72.5 per cent in the three months to December 2017 down from 76.9 in the previous quarter.  Its market share by subscriptions dropped to 69.1 per cent compared to 71.9 per cent recorded during the previous quarter.

Airtel’s market share by voice traffic grew by 4.6 percentage points to  22.2 per cent up from 17.4 per cent, while its market share by subscription rose to 17.2 per cent from 14.9 per cent recorded during the previous quarter.

During the same period, Telkom Kenya’s market share by subscription increased from 8.4 percent to 9.0 percent, posting a growth of 0.6 percentage points. On the other hand, Finserve Africa Limited lost by 0.2 percentage points to post a market share of 4.5 per cent.

 “The total mobile voice traffic grew by 6.5 per cent to register 11.8 billion minutes from 11.0 billion minutes recorded in the previous period,” said CA in the report

Safaricom’s customers, however, increased their talk time, raising the minutes count to a total of 8.55 billion minutes of local mobile voice traffic during the quarter under review up from 8.51 billion minutes registered in the previous quarter.

Airtel’s total traffic volume increased to 2.5 billion minutes up from 1.9 billion minutes recorded in the previous quarter.

Telkom Kenya Limited on the other hand recorded a total of 608.6 million minutes in local mobile voice traffic up from 589.8 million minutes reported during the previous period.

Finserve Africa Limited recorded local mobile voice traffic of 37.5 million minutes during the quarter marking a decline of 7.2 per cent compared to 40.4 million minutes registered in the preceding quarter. Its voice market share was recorded at 0.3 percent.

During the period under review the Minutes of Use (MoU) per month per subscriber increased to 92.0 minutes up from 90.1 minutes recorded in the previous quarter.

As at 31st December 2017, the number of active mobile money transfer subscriptions and agents stood at 30.0 million and 198,234 respectively. A total of 607.4 million mobile money transfer transactions valued at Ksh. 1.763 trillion were carried. In addition there were 308.6 million mobile commerce transactions valued at Ksh.1.1 trillion. The value of person-to-person transfers amounted to Ksh. 596.4 million.

“The mobile money platform is expected to maintain an upward trend in the coming quarters due to the significant increase in the number of services offered on the platform and subsequently the increasing demand and popularity of the services,” CA says in the report. 

Total data/Internet subscriptions stood at 33.3 million up from 30.8 million subscriptions reported in the previous quarter, representing an 8.0 per cent growth.

The number of mobile data/Internet subscriptions rose to register 33.0 million from 30.6 million posted during the preceding quarter, posting a growth of 8.0 per cent.

During the quarter under review, a total of 4,589 cyber threats were detected by the National KE-CIRT/CC. The most prevalent was various forms of system misconfigurations that made computers/networks to be vulnerable and susceptible to cyber-attacks.

You can read the full report here

The Authority has today launched a digital voting process in People’s Choice category under the CA’s recently launched Kuza Broadcasting Awards.

This year, the awards have been broadly categorized into three categories comprising 16 awards. The categories are Regulatory Compliance, Collaborative and the Peoples’ Choice.

Under the People’s Category, the audience will vote for TV and Radio broadcasters who they feel have used their broadcasting platforms to positively impact the society with content that promote thematic areas such as, agriculture, entrepreneurship and other related social-economic developments programmes including those that focus on the youth, women and People With Disabilities PWDs.

CA’s Director General Francis Wangusi, in a speech read on his behalf by Leo Boruett, Director, Multimedia Services, challenged the broadcasters to dedicate their resources and efforts in rallying the audience to vote and give their feed back.

The audience can give their feedback via digital platform by sending a cost free-text with the word “KUZA to 15601. The Audience have thirty days window period for voting  beginning today.

‘‘Today’s launch therefore seeks to bring together industry and consumer to leverage in creating a responsible and responsive broadcasting industry,’’ said Mr.Wangusi.

The winners in the Regulatory Compliance and Collaborative categories will be picked based on their compliance with the Programming Code and Licence Conditions, while the Peoples’ Choice Category will be based on consumer feedback on the social economic impact of broadcasting services on the community.

The 2018 Kuza Awards will adjudicated by an independent jury, in addition to data collated from the various Authority’s broadcasting reports and feedback obtained from consumer through an online voting system.

The winners will be feted at an Awards Gala on 23rd May 2018.


Communications Authority of Kenya Director General Mr. Francis Wangsui (second left) and Nyeri County Executive Committee member for Education,Science and Technolgy Ms.Margaret Wangechi look on as students at Endarasha Boys High School try out new computers donated by the Authority under its corporate Social Responsibility (CSR) programme.The equipment worths Ksh.3 million is expected to will boost learning at the institution.

The Authority has donated ICT equipment worth Ksh. 3 million to Endarasha Boys High School in Nyeri County.

The donation, comprising of 30 computers, 2 printers and Internet connectivity for a year, is part of CA’s Corporate Social Responsibility (CSR) programme.

Speaking at the event, CA Director General Mr. Francis Wangusi noted that for Kenya’s vision of becoming a knowledge-based economy to be realized, the young must be technologically equipped, as they are central to the realization of this agenda.

“In pursuit of this national Vision, the Authority is currently rolling out at an ICT projects under its Universal Service Obligation. In this regard, we have extended support to institutions of learning through donation of computers and facilitation of Internet connectivity,” Mr Wangusi said.

Nyeri Governor Mutahi Kahiga, who was represented by the County Executive Committee Member for Education, Science & Technology Ms. Margaret Wangechi,thanked the Authority for the gesture which he said would go a long way to prepare the students leverage on the numerous opportunities presented by ICTs.

‘‘ICT services are undoubtedly the  bedrock of all sectors, as it is evident from the demand of ICT services, whether at government level, institutional levels and even individual level. ICTs have literally become part and parcel of our lives and consumers are indeed reaping the benefits of ICTs,’’ said Governor Kahiga.

The donations came a day after CA opened its Central region office in Nyeri that will serve County governments based in Central, Eastern and Northern parts of the country. The Authority also hosted the County ICT Consumer Kikao Kikuu as well as sponsing a golf tournament at the Nyeri Golf Club.

The Authority also announced that it is going to connect 29 public secondary schools in Nyeri County to the high speed Internet. This is part of its wider Education Broadband Connectivity project targeting 896 secondary schools countrywide with high speed Internet.