L-R: Kenya National Bureau of Statistics (KNBS) Director General Mr. Zachary Mwangi, Broadcasting and Telecommunications Principal Secretary Mr.Sammy Itemere, Planning and Statistics Principal Secretary Mr.Irungu Nyakera and Communications Authority of Kenya (CA) Director General Mr.Francis Wangusi holding the ICT Enterprise reports launched today.They are the first ever ICT enterprise reports released in Kenya showing the extent of access to and use of ICT services in private enterprises and public institutions

Majority of public and private enterprises have embraced ICTs in offering services and in their operations, a study by the Communications Authority of Kenya (CA) and the Kenya National Bureau of Statistics (KNBS) shows.

According to the study, over 80 per cent of public and private entities have ICT infrastructure including computers and Internet connectivity, making operations and business easier.

A number of public institutions were found to; have an active website, use social media applications, and use cloud computing services, an indication that the government is using innovation to improve service delivery.

This is the first ever ICT enterprise report released in Kenya showing the extent of access to and use of ICT services in private enterprises and public institutions.

The survey conducted between February and May 2016 sought to assess the availability of ICT infrastructure and their applications in enterprises and public institutions, measure the usage of e-commerce in enterprises and availability of e-government services in public institutions.

It also sought to establish the existence of ICT policies and generate national level ICT baseline indicators for both enterprises and public institutions.

Speaking at the launch, Broadcasting and Telecommunications Principal Secretary, Mr. Sammy Itemere, said that ICTs continue to play a pivotal role in socio-economic development and that such data is important for decision making on how to improve services to the public.

‘‘I would like to request all of us to come up with proposals on how we can use this information in implementing ICT services for the common Mwananchi,’’ said Mr. Itemere.

The Public Institutions ICT Survey 2016 covered 1,030 entities from Ministries and Departments within the National and County Governments, State Corporations, learning institutions, Hospitals (level 4 and 5) to Constitutional Commissions and Independent offices.

On the other hand, the Enterprise ICT Survey 2016 covered all economic activities from 4,000 private enterprises except Agricultural, forestry and fishing where only horticultural enterprises were included.

Planning and Statistics Principal Secretary, Mr. Irungu Nyakera while lauding the reports, said that Big Data is now taking root as a platform for sharing useful information for governments all over adding that Kenya now plays a central role in the global ICT arena in efforts to embrace Big Data phenomenon.

‘‘Kenya is the only country in Africa that was selected by the International Telecommunications Union (ITU) for a pilot study on Big Data,’’ said Mr.Nyakera.

CA Director General, Mr. Francis Wangus,i said that despite the acclaimed importance of the ICT sector in propelling the country’s socio-economic agenda coupled with Kenya’s global recognition in its ICT related achievements, there is still a shortage of critical data on ICT that can better support public policy decision making.

KNBS Director General, Mr. Zachary Mwangi, said the findings show that a majority of public institutions were found to have embraced ICT by offering public services online with provision of public services simplified and more effective with the availability of ICT technologies and innovations.

‘‘With respect to the proportion of public institutions having ICT infrastructure, 95.6% have computers, 80.2% use Internet, 63.7% have Local Area Network (LAN), while 36.3% are using the intranet,’’ said Mr.Mwangi.

Comparatively, the study shows that a higher proportion of enterprises had Internet connectivity and intranet compared to public institutions with Local Area Network, cloud computing and presence of website more prevalent in the public institutions than in enterprises.

Additionally, a higher proportion of Public institutions had ICT management polices in place compared to enterprises.

The next ICT survey for public institutions and enterprises will be carried out in 2018.


You can read highlights of the report here

You can access the ICT Enterprise Report and the Public ICT Report here

L-R: Mr. Matano Ndaro,Director, Competition, Tarrif and Market Analysis at the Communications Authority of Kenya (CA), Director General Mr.Francis Wangusi and CA Chairman Mr.Ngene Gituku during a press briefing on the roll out of the Education Broadband Connectivity Project for 896 public secondary schools across the country. The project is funded by the Universal Service Fund (USF), established by law to address disparities in access to communications services.

The Authority has today awarded contracts to three companies contracted to roll out high-speed Internet connectivity to 896 public secondary schools in Kenya under the first phase of implementation of Universal Access Fund projects.

Liquid Telcom Ltd, Xtranet Communications Ltd and Commcarrier Satellite Services Ltd were awarded the contract to undertake the Education Broadband Connectivity Project that will also see select tertiary institutions benefit from high-speed Internet connectivity beginning this year.

The three firms beat 11 other companies in a competitive tendering process to implement the initial programme in the project at a cost of Ksh.836 million.

CA chairman Mr.Ngene Gituku said the 898 secondary schools would be connected to five (5) Mbps Internet through the Universal Service Fund (USF), which is established by law to finance regulatory interventions towards ensuring universal access to ICT services across the country.

‘‘The schools were identified through an e-Readiness criterion agreed upon between the Authority and the Ministry of Education. The institutions were expected to have secure electricity supply from Kenya Power or a constant local diesel or solar powered generator station,’’ said Mr. Gituku.

The schools were also expected to have a secure computer lab with UPS and at least 10 computers in good working order, printer and projector and at least one full-time TSC teacher for computer studies.

The Education Broadband Connectivity Project is one of the two key projects recommended for immediate implementation following an ICT Access Gaps study commissioned by the Authority in the 2015/ 16 financial year to determine the levels of access to Information and Communications services in the country.

‘‘The two projects identified for the initial phase were the ‘Voice Infrastructure Project for 2G mobile services in selected sub-locations’ and the ‘Education Broadband Connectivity Project’ geared towards providing high-speed Internet connectivity to learning institutions in the country,’’ said Mr. Gituku.

The first group of schools set to be commissioned in six weeks.

Mr. Gituku said the project will spur increased broadband connectivity in all parts of the country including rural areas where the beneficiary schools are located.

‘‘The project will greatly improve education through digital learning by enabling access to online content by student and teachers. This will be actualized through creation of an education portal with digitized KCSE curriculum,’’ added Mr. Gituku.

It is envisaged that the beneficiary schools will contribute greatly to ICT capacity building and innovation across the country through training for teachers and the students.

‘‘It is the beginning of a long journey towards building a digitally inclusive community that places ICTs firmly at the centre of socio-economic development,’’ said Mr. Gituku.

CA Director General Mr. Francis Wangusi said the project complements other initiatives that have been put in place by the Authority to enhance access to communications services in various parts of the country. Currently, the Authority has partnered with the Kenya National Library Services to establish 46 e-resource centres across Kenya.

According to the ICT Access Gaps study, 5.6 % of the population or about 2.66 million people have no access to telecommunication services. About 418 sub-locations have less than half of their population covered by communications services while another 164 sub-locations have no access to 2G mobile services.

The study established that 3G and broadband services are limited to urban areas. Only 2,454 sub-locations have 100% population coverage of 3G and broadband while 1,244 sub-locations have no access to this service at all.   


You can read the Press Statement here.

CA’s Ag. Director Frequency Spectrum Management  Mr. Tom Olwero delivers the remarks on behalf of Director General Mr. Francis Wangusi during the forum.

Telecommunications network providers will be required to submit a network redundancy and resilience report on quarterly basis to the Authority, once the guidelines on the same are complete.

The guidelines to provide regulatory interventions and appropriate procedures for use by network operators and service providers are expected to be complete by end of April, following a final stakeholders’ consultation workshop held on Thursday.

The Thursday meeting came on the backdrop of a successful survey by M/S Interconnect Communications Company, a firm contracted by the Authority to among other things, document strategies currently put in place by network operators and service providers to ensure network redundancy, resilience and diversity.

The consultant was also tasked with the development of a regulatory intervention framework and appropriate guidelines that will provide for redundancy, resilience and diversity of telecommunication networks in Kenya.

“Network operators and service providers will be required, on a quarterly basis, to submit compliance reports to enable the Authority determine achievement of the network redundancy, resilience and diversity metrics,” said Francis Wangusi, Director General, Communications Authority of Kenya.

“At the onset, the Authority will observe and analyze these returns for a period of three (3) years. The Authority will then initiate further consultations with the stakeholders to establish compliance thresholds.”

The Thursday meeting provided an opportunity for the ICT stakeholders to give their final inputs. The Authority expects to finalize the guidelines by the end of the month.

The objective of the Authority in coming up with the network redundancy and resilience guidelines is to enhance the availability and reliability of ICT networks in the country.