Consultation Paper on New QOS Assessment Framework

The Communications Authority of Kenya (CA), hereinafter referred to as “the Authority”, is the regulatory authority for the ICT sector in Kenya. The ICT sector comprises of telecommunications, broadcasting, e-commerce and postal services. The Authority is also responsible for managing the country’s numbering and frequency spectrum resources.
 
Article 46 of The Constitution of Kenya, 2010, provides that consumers have the right to goods and services of reasonable quality, among other rights and applies to goods and services offered either by public entities or private persons. 

The Section 23 of the Kenya Information and Communications Act, 1998, mandates the Authority to ensure, so far as is reasonably practical, the provision of telecommunication services as are reasonably necessary to satisfy public demand and to protect the interest of consumers with respect to the quality of such services, among other aspects of the services.
 
In view of the above stated Constitutional and legal requirements and considering the changes that have occurred in the ICT sector particularly in regard to increased public reliance on a wide range of ICT services, over the past ten years, the Authority has found it necessary to review the approach and methodology for the assessment of quality of telecommunication services and the attendant regulatory framework. The said review has mainly been due to the introduction, high level of public adoption and reliance on new services necessitating the broadening of the regulatory oversight on quality of service to cover the new services in the context of consumer protection.
 
Members of public, stakeholders and any interested parties are invited to review the proposed new Quality of Service Regulatory framework contained in the public consultation paper available below.
 
Respondents are encouraged to make electronic submissions via email using the email address: This email address is being protected from spambots. You need JavaScript enabled to view it. .This consultation will close on 18th September 2016. Respondents are required to provide justification for any suggested changes to the framework.

Director General
Communications Authority of Kenya
P.O. Box 14448 -00800
NAIROBI

Filename Size
An Adobe Acrobat file PUBLIC NOTICE ON REVIEW OF QUALITY OF SERVICE REGULATORY FRAMEWORK 64.52 KB


Public Consultation on The Computer and Cybercrimes Bill 2016

The Ministry of Information, Communications and Technology (ICT) has  invited Kenyans to make contributions to the Computer and Cyber Crimes Bill 2016 .  This is in line with the requirement of the  Constitution of Kenya 2010 for Bills to be subjected to public participation, before Parliamentary debate.

The Computer and CyberCrimes Bill 2016 was mooted out of great public interest. There was need to tame abuse of web based systems and reduce or eliminate cyber crime arising from increased use of new technology.

The Bill borrows heavily from international standards and global scholars.  It has the input of experts from Europe, Inter-Agency Committee for Formulation on Cyber-crime, the Budapest Convention on Cybercrime and the Council of Europe Experts.  

Public are invited to make submissions on the bill whose draft is available from the LINK below.

Filename Size
An Adobe Acrobat file THE COMPUTER AND CYBERCRIMES BILL, 2016 175.42 KB


PUBLIC CONSULTATIONS ON THE DEVELOPMENT OF A NATIONAL ADDRESSING SYSTEM (NAS) FRAMEWORK

The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya with responsibilities in telecommunications, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources as well as safeguarding the interests of consumers in the ICT sector.

Additionally, the Kenya Information and Communications (Numbering) Regulations 2010 mandate the Authority to establish a National Communication and Numbering Plan and control all communication numbers and addresses to ensure fairness and efficiency.

As a critical national infrastructure, a National Addressing System (NAS) is a framework that provides for, among others, the naming or numbering of streets, properties, buildings and parcels of land to facilitate the identification and location of a parcel or dwelling on the ground. It also involves the development of digitized maps for use in the management of settlements and urban communities.

An accurate NAS is critical to the quality and cost-effective provision of innumerable services provided by multiple levels of government and supporting commerce and important for social and economic development of Kenya. It is an essential requirement for a variety of functions, including emergency management, security, administration, research, publications, mapping, routing, navigation, and many others.

The Authority has, therefore, developed a consultation paper on the development of a NAS framework that will foster an efficient and faster approach in the development of an addressing system that is not only consistent with the Authority’s strategic plan but also meets international best practices. The document is available on the Authority’s website http://www.ca.go.ke/index.php/public-consultations

The Authority invites all interested persons to submit written representations and/or comments on the paper on or not later than 19th May 2016 through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it. . Comments may also be sent by post to the following address:
Submissions may also be made by post to:

Mr. Francis W. Wangusi, MBS
Director General, and Communications Authority of Kenya
PO Box 14448-00800 Nairobi.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Filename Size
An Adobe Acrobat file Consultation Paper on New QoS Assessment Framework 2016 - Revised 1.28 MB
A Microsoft Word file Consultation Paper on National Addressing System Framework April 2016 80 KB

 

Public Consultation on the draft specifications of DVB-T2 Set Top Boxes and Integrated Digital TV sets with assistive features for Persons with Disabilities (PwDs)

The Constitution of Kenya (2010), the Persons with Disabilities Act (2003), the Kenya Information and Communications Act (1998) and the Kenya Information and Communications (Broadcasting) Regulations (2009) acknowledge that Persons with Disabilities (PwDs) have a right to access to information through different mediums including broadcasting services.
As part of the initiatives towards implementation of accessibility to broadcasting services by PWDs, the Communications Authority of Kenya (CA)  has developed the following draft specifications:

1. Minimum specifications of DVB-T2 Set Top Box (STB) with assistive features for PWDs
2. Minimum specifications for DVB-T2 integrated digital TV set (iDTV) with assistive features for PWDs.

The Authority wishes to invite all interested persons to submit written representations and/or comments on the said draft specifications by and not later than 13th May 2016  through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.  Comments may also be sent by post to the following address:
 
Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way
P.O. Box 14448
NAIROBI-00800

Filename Size
A Microsoft Word file Minimum Technical Specifications for IDTV sets with assistive features for Persons with Disabilities (PwDs) 1.39 MB
A Microsoft Word file Minimum Specifications for DVB-T2 Digital Set top Boxes (STBs) with assistive features for persons with disabilities for the Kenyan Market 105 KB


Public Consultations on Draft Kenya Information and Communications Regulations
Following the amendments to the Constitution in 2010 and the Kenya Information and Communications Act in 2013, the Authority has embarked on an exercise to review current regulations and develop new ones for the sector. To this end, the Authority had previously published six draft regulations, inviting the public to make online submissions on the same.
The Authority has now published revised versions of the six draft regulations which are now available for public consultations. The Authority therefore invites stakeholders and members of the public to provide comments on the said Regulations. Interested persons are invited to submit written representation and /or comments on the draft regulations through the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Submissions may also be made by post to:

Mr. Francis W. Wangusi, MBS
Director General
Communications Authority of Kenya
PO Box 14448-00800
Nairobi

Filename Size
A Microsoft Word file Kenya Information and Communications (Universal Access and Service) Regulations 2016 30.05 KB
A Microsoft Word file Kenya Information and Communications (Electronic Certification and Domain Names Administration) Regulations 2016 26.52 KB
A Microsoft Word file Kenya Information and Communications (Cyber-security) Regulations 2016 115 KB
A Microsoft Word file Revised Kenya Information and Communications (Broadcasting) Regulations 2016 53.47 KB
A Microsoft Word file Kenya Information and Communications (Infrastructure-sharing) Regulations 2016 62 KB
A Microsoft Word file Kenya Information and Communications (Electronic-Transactions) Regulations 2016 68 KB


Comments On Proposed Regulations

Filename Size
A Microsoft Word file Broadcasting (REGS) 48.26 KB
A Microsoft Word file Electronic Transactions (REG) 31.7 KB
A Microsoft Word file Advertising Standards Body Of Kenya 17.08 KB
A Microsoft Word file Electronic Certification And Domain Name Administration (REGS) 26.09 KB
A Microsoft Word file Universal Access And Service Regulations (REGS) 33.63 KB
A Microsoft Word file Cyber Security (REGS) 78.45 KB
A Microsoft Word file Infrastructure Sharing (REGS) 48.07 KB


Public Consultation On The Guidelines For The Use Of Short Range Devices

The Communications Authority of Kenya (CA) is the ICT regulator with responsibilities in telecommunications, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources.

There have been tremendous technological developments since 2007 when CA last issued Guidelines on the Implementation of Wireless Local Area Networks (WLANS) on Non Protected Basis, available at: http://www.ca.go.ke/index.php/sector-guidelines

In order to address these technological developments, CA proposes to change the above-mentioned guidelines and has drafted proposed guidelines under the title: “Guidelines on the use of Radio Frequency Spectrum by Short Range Devices”. The guidelines are available here below.

Stakeholders and the public have two weeks to submit their inputs and comments on the proposed guidelines whose deadline is 28th July 2015. Thereafter, CA will review received comments, incorporate suitable changes to the guidelines, and publish the finalized guidelines on its website for use by the industry and the public.

Stakeholders and the public are invited to review and submit their input and comments on the proposed guidelines before the stated deadline to the address below.

The Director General
Communications Authority of Kenya
P. O. Box 14448 – 00800
Nairobi
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: (+254) 20 4242000
Mobile: 0703 042000 / 0703172000
Website: www.ca.go.ke

Click here to download Guidelines on Short Range Devices 

These are the ongoing consultations with industry stakeholders and the public.

Filename Size
A Microsoft Word file First Draft - Kenya Information and Communications Interconnection and Provision of Fixed Links Access and Facilities Regulations 2015 75 KB
A Microsoft Word file First Draft - Kenya Information and Communications Tariff Regulations 2015 62 KB
A Microsoft Word file First Draft - Kenya Information and Communications Type Approval Importation and Distribution of Communications Equipment Regulations 2015 71.5 KB
A Microsoft Word file First Draft- Kenya Information and Communications Licensing and Quality of Service Regulations 2015 67 KB
A Microsoft Word file First Draft - Kenya Information and Communications Postal and Courier Services Regulations 2015 93.5 KB
A Microsoft Word file First Draft - Kenya Informations and Communications Compliance Monitoring Inspections and Enforcement Regulations 2015 58.5 KB
A Microsoft Word file First Draft - Kenya Information and Communications Consumer Protection Regulations 2015 99 KB
A Microsoft Word file First Draft - Kenya Information and Communications Radio Communications And Frequency Spectrum Regulations 2015 53.5 KB
A Microsoft Word file First Draft - Kenya Information and Communications Fair Competition and Equality of Treatment Regulations 2015 59.5 KB
A Microsoft Word file First Draft - Kenya Information and Communications Numbering Regulations 2015 61.5 KB

Public Consultation On The Transition To Internet Protocol Version 6 (IPV6) And Domain Name System Security Extensions (Dnssec)

The current numbering, naming and addressing resources being utilized in the sector comprise of Internet number and naming resources including Internet Protocol (IP) addresses and the Domain Name System (DNS).

Purpose of Consultations

Due to the imminent exhaustion of Internet Protocol version 4 (IPv4) address space and an increase in cases of cybercrime, the Authority encourages the adoption of IPv6 and the deployment of DNS Security Extensions (DNSSEC) in order to address the IPv4 address exhaustion and enhance the security of Kenya’s cyberspace.

The Authority has developed two (2) white papers aimed at informing stakeholders on the topical issues of transition to IPv6 and deployment of DNSSEC.

Stakeholders are therefore invited to:

  • Review the white papers on Transition to IPv6 and DNSSEC and give feedback 
  • Give feedback on the perceived roles and responsibilities of various stakeholders, both local and international, in the adoption of IPv6 and DNSSEC and what interventions should be put in place;
  • Give feedback on whether deployment of IPv6 and DNSSEC should be made mandatory in Kenya; and,
  • Give any other recommendations.

Members of the public and ICT industry stakeholders who wish to make representations with regard to these white papers may do so to the Authority via consultations @ca.go.ke

File Name

Date Published

 

White Paper on Transition to IPv6 21-04-2015  
White Paper on DNS and DNSSEC 21-04-2015  

 

Public consultation on the Complaints Handling Procedure on Broadcast content and the Programming Code for Free to Air Television and Radio services

The Communications Authority of Kenya (CA and hereafter also referred to as the Authority) is a statutory body charged with the responsibility of regulating ICT services. Its regulatory mandate spans through telecommunications, broadcasting, e-commerce and postal industries. CA is also responsible for ensuring competition in the ICT sector and managing the country’s numbering and frequency spectrum resources.

Section 46 of the Kenya Information and Communications Act, 1998 (as amended), and the Kenya Information and Communications (Broadcasting) Regulations, 2009, vests CA with the responsibility of prescribing and enforcing a Programming Code. In this regard, the Authority has prepared a draft Programming Code and Complaints handling procedure for use in the regulation of broadcasting services.

The programming code is meant to set standards for time and manner of programmes to be broadcast by the licensees. On the other hand, the Complaints handling Procedure is meant to provide a fair, uniform and effective mechanism for resolving broadcast content related complaints escalated to the Authority for regulatory intervention.

The Authority wishes to invite comments from the public and all interested parties on the draft Programme code and Complaints handling procedure. The draft Programming Code and complaints handling procedure are available here below. All comments should be submitted in writing via This email address is being protected from spambots. You need JavaScript enabled to view it. or post through the address provided here below. The deadline for submission of comments on the two documents is on 30th April 2015.

Director General

Communications Authority of Kenya

P.O. Box 14448 -00800

NAIROBI

File Name Date Published Date Closed
The Kenya Programming Code For Free To Air 08-04-2015 08-05-2015
The Kenya Broadcasting Complaints Handling Procedures 08-04-2015 08-04-2015

 

 

Public Consultation On The Minimum Specifications For Integrated Television (iDTV) Sets

The Authority in carrying out its mandate of licensing and regulating the ICT sector is carrying out some public consultations on pertinent issues within the broadcasting sector.

The Authority invites comments from members of the public and any other interested parties on the following:

Complaints Handling Procedure on Broadcast content and the Programming Code for Free to Air Television and Radio services through e-mail addressThis email address is being protected from spambots. You need JavaScript enabled to view it.

Consultation on the minimum specifications for Integrated Television (iDTV) sets through email addressThis email address is being protected from spambots. You need JavaScript enabled to view it.

File Name

Date Published

Date Closed

Minimum Technical Specifications for Integrated Digital Television IDTV Sets 09-04-2015