Health Cabinet Secretary Sicily Kariuki (centre) cuts the tape during the opening of the Communications Authority of Kenya (CA)’s third regional office in Nyeri today.Looking on is CA Director General Francis Wangusi (left) and Nyeri Governor H.E Mutahi Kahiga (right).The office will bring the Authority’s services closer to the people.

The Communications Authority of Kenya (CA) has today launched its third regional office in Nyeri town.

This comes as the Authority CA) continues to decentralize its operations across the country, taking its services closer to its licensees and ICT consumers, the regional units will also help the Authority execute its mandate in the counties more efficiently. Such functions includes, compliance, monitoring and enforcement.

The office which will be the center of operations for Central, Eastern and Northern Kenya regions is located at Advocates plaza, along the Baden Powell Road.  

The Nyeri office will serve several counties, namely; Nyeri, Kirinyaga, Murang’a, Embu, Meru, Tharaka-Nithi, Isiolo, Samburu,, Marsabit and Garissa. Others are Mandera, Wajir, Tana-River, Laikipia and Nyandarua

ICT Cabinet Secretary Mr. Joe Mucheru was represented by Health Cabinet Secretary Ms. Sicily Kariuki lauded the Authority for the milestone, which he said would greatly enhance engagement with stakeholders and boost CA’s regulatory mandate.

‘‘Regulation, as we know it today, requires closer consultation with stakeholders, in order to ensure public interest is maintained and communities are empowered,’’ said Mr.Mucheru.

CA Director General Mr. Francis Wangusi said the devolved offices would give licensees and consumers the convenience to access services and further improve the Authority’s visibility across the region.

“This marks a new chapter of engagement with our licensees and consumers, as they will have to no longer travel all the way to Nairobi to lodge complaints or follow up on applications,” Francis Wangusi , Director General Communications Authority of Kenya CA said during the opening of the office.

This will be the third regional office after Costal and Western Regional Offices that are based in Mombasa and Eldoret respectively. The two were established in 2014. Plans are also underway to establish another office in Kisumu that will cover the Nyanza region.

The Authority has appointed Sammy Mwichuri as the regional manager for the Central office.

The decision to open up the regional offices arose from the 2010 Constitution dispensation, that expanded CA’s mandate to include setting and enforcing standards for broadcast media, and licensing and enforcing electronic transaction platforms.

Chapter Two of the Constitution establishes two levels of government–

National and County– and embraces devolution and access to services, including ICT services.

By opening up the regional office, CA also aims to ensure that all its licensees adhere to its set standards. The county office will also offer a range of services including licensing applications, consumer education and handling of consumer complaints with respect to ICT services. This will therefore enable the Authority to make prompt decisions.

The Costal Regional Office serves six counties namely, Mombasa, Tana River, Taita Taveta, Kwale, Kilifi and Lamu while the Western Region office serves 12 counties of the North Rift and the greater Western Kenya including, Baringo, Busia, Bungoma, Vihiga, Elgeyo Marakwet, West Pokot,Turkana , Samburu , Uasin Gishu,  Kakamega and Trans Nzoia.