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Strategies for Increasing the Uptake of Ict Devices in Kenya

Posted on: 12th February 2020


The Communications Authority of Kenya (CA) is the regulatory Authority for the ICT industry in Kenya with responsibilities in telecommunications, cyber security, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.

Over the past 20 years, the Authority has facilitated the overall development of the ICT sector in Kenya resulting in significant achievements. Currently, 95% of the population can access and utilize ICT services. The number of mobile subscriptions has grown exponentially over the last 16 years to stand at 53.2 million as at September 2019 compared to 1.6 million in 2003.

Rapid advancements in technologies such as mobile broadband, Wi-Fi connectivity and web-based applications have further enhanced demand for broadband in the country. The rollout of higher capacity mobile broadband networks such as 3G and 4G has greatly boosted the uptake of broadband services in the country, with about 99% of broadband subscriptions served through mobile broadband services.

Even though the average cost of ICT devices has been declining over the years, the current costs remain beyond the reach of majority of Kenyans hindering universal access and widening the digital divide. The low uptake of ICT devices in developing countries has been attributed to the prohibitive costs.

There is need to foster the use of ICTs in the attainment of the United Nation’s Sustainable Development Goals (SDGs). Strategies that can accelerate the uptake of devices will help to progressively bridge the digital divide.

In this regard, the Authority wishes to seek the views of the industry in the process of developing the requisite framework for enhancing the uptake of ICT devices.

  • Request for Comments

The purpose of this public consultation therefore, is to invite stakeholders to provide their input on strategies to increase the uptake of ICT devices in Kenya.

The contributions should contain specific recommendations on what should be done to address the following issues and any other that may be pertinent for increasing uptake of ICT devices in Kenya:

  1. The sufficiency or otherwise of the national policies and strategies relating to access and application of ICT services by all citizens
  2. Specific proposals that will further boost easier access to Internet enabled devices such as smartphones, tablets, laptops, etc. in both urban and rural/marginalized areas of Kenya
  3. Factors that inhibit ownership of ICT devices at the individual level
  4. Strategies to increase ownership of ICT devices by individual
  5. Strategies for lowering cost of ICT devices

2.0       Consultations

The consulation paper is available below.

When making the submissions, stakeholders are requested to clearly identify the thematic areas they have commented on using the same numbering and heading in Section 1.0 above.

3.0       Submissions

All stakeholders including members of the public, licensees and incorporated bodies are requested to review and submit their written inputs and views by Tuesday 25th February 2020 at 5.00 pm addressed to:

The Director General

Communications Authority of Kenya

CA Center, Waiyaki Way, Westlands,

P.O. Box 14448

Nairobi 00800




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