Closed Consultation
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya with responsibilities in telecommunications, cyber security, e-commerce, broadcasting, multimedia and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, managing and administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.
The Kenya Information and Communications Act, 1998 (as amended) mandates the Authority to licence and regulate broadcasting services in Kenya.
In furtherance of the responsibility of promoting and facilitating the development of a diverse range of broadcasting services in Kenya in keeping with the public interest as provided for under Section 46A (a) of Act, the Authority has developed a draft licensing framework for Digital Sound Broadcasting (DSB).
Through a public consultation process in FY 2022/23, the Authority adopted a DSB Framework that provides the strategy for the introduction of digital sound broadcasting services in Kenya.
The objective of this current consultation on DSB Licensing Framework is to give stakeholders and the public an opportunity to comment on the proposed licensing framework that is aimed at operationalising the approved DSB Framework.
The proposed licensing framework for DSB is available on the Authority’s website at https://www.ca.go.ke/open-consultations
Stakeholders, including members of the public, agencies dealing with media and broadcast issues, licensees and incorporated bodies are invited to review and submit their specific inputs and views on the proposed licensing framework for DSB.
Written comments on specific proposed requirements and any other requirement shall be sent to the address indicated below or via email address DSBlicensing2023@ca.go.ke on or before the close of day on 15th December 2023.
N/B: Stakeholders who had earlier sent their comments are requested to resend them due to a technical hitch with the email address.
The Director General
Communications Authority of Kenya
CA Centre Waiyaki Way
P.O. Box 14448 Nairobi-00800
Website: www.ca.go.ke
Tel: +254 204242000
Mobile: +254 703042000
Download: Format for Submission of comments
Download: Draft Digital Sound Broadcasting Licensing Framework
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya, with responsibilities in telecommunications, cybersecurity, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as protecting the interests of users of ICT.
The Authority is charged with protecting consumers of Postal and Courier services and facilitating the development and implementation of appropriate operational and technical measures to safeguard consumers. This responsibility is pursuant to Section 47 of the Kenya Information and Communications Act, 1998.
With the security of mail being a challenge for players in the postal sub-sector, there is increased demand and adoption of postal and courier services and last-mile delivery, it is therefore critical that the service providers take precautions on how they handle mail. In view of this, the Authority developed draft Guidelines that are aimed at enhancing mail security which will boost consumer confidence in the postal sub-sector.
Consequently, the draft Guidelines have been subjected to the public consultation process and the comments received have been considered in the final document.
In view of the draft Guidelines being applicable to all postal and courier licensees in Kenya, their franchisees, agents or sub-contractors involved in the conveyance, receipt, collection, sortation, delivery or handling of postal articles, the Authority wishes to invite postal/courier licensees to a virtual validation forum. The forum will validate the draft Guidelines for the next processes.
The virtual validation forum will be held on Tuesday, 23rd April 2024 at 9:00 am
The draft Guidelines are available at the following link: Draft Security Guidelines for the Postal Sub-sector in Kenya
Please use the following meeting link to register and participate in the validation forum: https://cakenya.webex.com/weblink/register/r5992fb76a9fb9cd3fc47de99a81af033
The Authority is carrying out a Competition Study in The Broadcasting Sub-Sector and Signal Distribution Pricing Framework in Kenya, which commenced on 3rd April 2023, through M/S Tilil Technologies and Acacia Economics.
The overall objective of the study was to assess competition in the broadcasting sub-sector and review the pricing and access framework applicable to all broadcasters (content providers), with a view to enhancing fair and healthy competition to maximise the efficiency of the market.
Further to the stakeholder validation workshop on the interim report, which took place on 23rd November 2023, we are happy to share the report and the dissemination workshop presentation.
The Authority hereby invites your comments on the interim report prior to the conclusion of the study. Your feedback will enrich the final report to be released at a later date.
We would appreciate receiving your comments by 13th December 2023.
The Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way, Westlands
P.O. Box 14448
Nairobi 00800
Email: info@ca.go.ke
Website: www.ca.go.ke
Tel: +254 20 424 200/ Mobile: +254 703 042 000
Download: Presentation on the interim report on study of competition in the broadcating sub sector
The Authority on 13th May 2024 hosted a stakeholder validation workshop for the interim report of the Spectrum Pricing Study in Kenya.
Further to the stakeholder validation workshop, we are happy to share the report and the dissemination workshop presentation.
The Authority hereby invites your comments on the interim report prior to the conclusion of the study. Your feedback will enrich the final report to be released at a later date.
We would appreciate receiving your comments by 12.00pm on 31st May 2024.
The Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way, Westlands
P.O. Box 14448
Nairobi 00800
Email: spectrumpricing@ca.go.ke
Website: www.ca.go.ke
Tel: +254 20 424 200/ Mobile: +254 703 042 000
Download: Draft Spectrum Fees Schedule 2024
Download: Spectrum Pricing Study Presentation, May 2024
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya with responsibilities in telecommunications, cyber security, e-commerce, broadcasting, multimedia and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, managing and administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.
In furtherance of its responsibility to develop a responsive legal, regulatory and licensing regime, and in its effort to effectively manage the frequency spectrum resource, the Authority is in the process of reviewing its existing frequency spectrum pricing framework. To this end, the Authority has contracted Ms. Advatech Group and LS Telcom to jointly carry out a Frequency Spectrum Pricing Study.
The two (2) consultants intend to carry out stakeholder consultations on the existing frequency spectrum pricing framework and will contact stakeholders on behalf of the Authority.
The consultants will help the Authority to gather data and key insights regarding the current state of spectrum pricing in Kenya, and its alignment with broader market dynamics, policies and regulations.
The stakeholder consultation process will be carried out between 13th November 2023 to 27th November 2023. The Authority therefore calls on stakeholders to actively patriciate in this process and provide feedback during the consultation period.
The comments received will inform the review of the frequency spectrum pricing framework.
The Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way, Westlands
P.O. Box 14448 Nairobi 00800
Email: info@ca.go.ke
Website: www.ca.go.ke
Tel: +254 20 424 2000 Mobile: +254 703 042 000
The Communications Authority of Kenya (CA) is the regulatory agency for the ICT industry in Kenya, with responsibilities in telecommunication, cybersecurity, e-commerce, broadcasting and postal/courier services.
The CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as protecting the interests of users of ICT services.
The Authority is finalizing the development of a framework for the introduction of digital sound broadcasting in Kenya. This initiative is intended to ensure efficient utilization of the scarce broadcasting spectrum and an effort to satisfy the growing demand for radio broadcasting services that have outstripped the existing FM radio frequencies.
As part of the said framework, the Authority has developed draft minimum technical specifications for digital radio receivers that shall be used for the reception of digital radio broadcasting services.
The Authority, therefore, invites stakeholders and the public to provide inputs/comments on the technical specifications with justification of the same.
The said technical specification for DAB+ receivers is available on the Authority’s website at https://www.ca.go.ke/open-consultations.
The Authority will appreciate your comments no later than 30th June 2023.
Written submissions can be forwarded to the Authority through DSB-Receivers@ca.go.ke or the address below on or before the stated deadline.
The Director General
Communications Authority of Kenya
CA Center, Waiyaki Way
P.O. Box 14448
Nairobi 00800
Website: www.ca.go.ke
Tel: +254 204242000 Mobile: +254 703042000
Framework for Emerging Technologies Regulatory Sandbox – January 2023
Posted on: 24th January 2023
PUBLIC CONSULTATION
FRAMEWORK FOR EMERGING TECHNOLOGIES REGULATORY SANDBOX
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya, with responsibilities in telecommunications, cyber security, e-commerce, broadcasting and postal/courier services. The CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund as well as safeguarding the interests of users of ICT services.
The Authority regularly establishes and reviews new sector regulations, guidelines and policies. This is informed by the rapidly changing ICT sector and the emerging technologies that present tremendous opportunities and regulatory challenges that may require a new approach.
It is against this backdrop that the Authority is developing this regulatory sandbox with the aim of nurturing and supporting innovation by exploring the application of innovative regulatory solutions. This effectively shapes the future of the information and communications landscape by facilitating innovation and creating certainty, which will translate to more opportunities for open collaboration, innovation, economic growth and better lives for citizens.
The Authority invites comments from all stakeholders on the proposed guidelines available on the Authority’s website at: https://www.ca.go.ke/consumers/public-consultations/open-consultations/.
The objective of this consultation process is to give stakeholders an opportunity to comment on the framework for emerging technologies regulatory sandbox before adoption.
The comments or memoranda should be sent to the email address: rpqm@ca.go.ke or the official address below before the close of day on 3rd February 2023.
The Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way, Westlands
P.O. Box 14448
Nairobi 00800
Tel: +254 20 424 2000
Mobile: +254 703 042 00
PUBLIC CONSULTATION ON INDUSTRY GUIDELINES FOR CHILD ONLINE PROTECTION AND SAFETY IN KENYA
Posted on: 11th May 2022
PUBLIC CONSULTATION ON INDUSTRY GUIDELINES FOR CHILD ONLINE PROTECTION AND SAFETY IN KENYA
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya with responsibilities in telecommunications, cybersecurity, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as protecting interests of users of ICT.
Pursuant to Section 23 of the Kenya Information and Communications Act 1998 and Regulation 4,9 and 21 of the Kenya Information and Communications (Consumer Protection), Regulations 2010, the Authority is charged with protecting consumer of communication services and facilitating the development and implementation of appropriate operational and technical measures to safeguard consumers. These safeguards include mechanisms to ensure that children, being vulnerable consumers, have a safer internet experience in Kenya.
In this regard, the Authority has developed “Industry guidelines for child online protection and safety in Kenya”. The Authority wishes to submit the above guidelines for public consultation.
Stakeholders, including the general public and all interested parties, are invited to review the proposed industry guidelines for child online protection and safety in Kenya and provide any suggestion(s) with justification(s), views and inputs in enhancing its implementation.
The said guidelines are available on the Authority’s website at: https://ca.go.ke/consumers/public-consultations/open-consultations/
Stakeholders, interested parties and the public have until 20th May 2022 to submit their inputs and comments which will inform any changes to the final industry guidelines for child online protection and safety in Kenya.
Written submissions can be forwarded to the Authority through cop@ca.go.ke or the address below on or before the stated deadline.
The Director General
Communications Authority of Kenya
P. O. Box 14448 Nairobi 00800
Email: cop@ca.go.ke
Tel: +254 20 4242000
Mobile: +254 703 042000
Website: www.ca.go.ke
The Communications Authority of Kenya (CA) is the regulatory agency for the ICT industry in Kenya with responsibilities in telecommunications, e-commerce, cyber security, broadcasting and postal/courier services.
The CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.
The Act empowers the Authority to prescribe, periodically review and ensure compliance with the Programming Code. In addition, Chapter V of the Kenya Information and Communications Broadcasting Regulations, 2009 (as amended) outlines the broadcasting content standards that are applicable to ALL broadcasting licensees.
In furtherance of its responsibility of setting standards for the time and manner of programmes to be broadcast by ALL broadcasting licensees as provided for under Section 46H (1) of Kenya Information and Communications Act, 1998 (as amended), the Authority has proposed revisions to the Programming Code.
The objective of this consultation process is to give stakeholders and the public an opportunity to comment on the proposed revisions that broadcasting licensees will be required to implement in order to enhance the provision of responsible programming catering for all sections of the Kenyan community.
The proposed review is also meant to enhance consumer protection as well as promote innovation and public interest in broadcasting services. The revised Programming Code is available on the Authority’s website at https://www.ca.go.ke/open-consultations.
Stakeholders including members of the public, consumer organizations, agencies dealing with media and broadcast issues, licensees and incorporated bodies are invited review and submit specific inputs and views on the proposed requirements aimed at promoting responsible and responsive broadcasting in Kenya.
Written comments on specific proposed requirements and any other requirement should be submitted in the prescribed format below and sent to the address indicated below or via email address ProgCodeReview2023@ca.go.ke on or before the close of day on 20th August 2023.
The comments received will inform the final version of the Programming Code for implementation by the relevant broadcasting service licensees as part of enforceable license conditions.
The Director General
Communications Authority of Kenya
CA Centre, Waiyaki Way
P.O. Box 14448
Nairobi 00800
Tel: +254 204242000
Mobile: +254 703042000
Website: www.ca.go.ke
Download: Programming Code for Broadcasting Services in Kenya 2023
Download: Proposed Layout of Programming Code June 2023
Download: Format for Submission of Comments on the Programming Code
Public Consultation on Industry Guidelines for Child Online Protection and Safety in Kenya
Posted on: 22nd March 2022
The Communications Authority of Kenya (CA) is the regulatory authority for the ICT industry in Kenya with responsibilities in telecommunications, cybersecurity, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as protecting interests of users of ICT.
Pursuant to Section 23 of the Kenya Information and Communications Act 1998 and Regulation 4,9 and 21 of the Kenya Information and Communications (Consumer Protection), Regulations 2010, the Authority is charged with protecting consumer of communication services and facilitating the development and implementation of appropriate operational and technical measures to safeguard consumers. These safeguards include mechanisms to ensure that children, being vulnerable consumers, have a safer internet experience in Kenya.
In this regard, the Authority has developed “Industry guidelines for child online protection and safety in Kenya”. The Authority wishes to submit the above guidelines for public consultation.
Stakeholders, including the general public and all interested parties, are invited to review the proposed industry guidelines for child online protection and safety in Kenya and provide any suggestion(s) with justification(s), views and inputs in enhancing its implementation.
The said guidelines are available on the Authority’s website at: https://ca.go.ke/consumers/public-consultations/open-consultations/
Stakeholders, interested parties and the public have until 22nd April 2022 to submit their inputs and comments which will inform any changes to the final industry guidelines for child online protection and safety in Kenya.
Written submissions can be forwarded to the Authority through cop@ca.go.ke or the address below on or before the stated deadline.
The Director General
Communications Authority of Kenya
P.O. Box 14448 Nairobi 00800
Email: cop@ca.go.ke
Tel: +254 20 4242000
Mobile: +254 703 042000
Website: www.ca.go.ke
The Communications Authority of Kenya (CA) is the regulatory agency for the ICT industry in Kenya with responsibilities in telecommunications, cyber security, e-commerce, broadcasting and postal/courier services. The CA is also responsible for managing the country’s numbering and frequency spectrum resources, administering the Universal Service Fund (USF) as well as safeguarding the interests of users of ICT services.
In furtherance of the responsibility of administering and managing the country’s Numbering, Naming, Addressing, and Identification (NNAI) resources, the Authority has developed an enhanced draft NNAI framework. The draft framework aims to increase the NNAI resource capacity, hence ensuring adequate NNAI resources to cater for the increasing use cases that need the said resources, as well as keeping abreast with technological changes.
Further, noting that NNAI resources are finite, the draft framework proposes introduction of annual fees for select NNAI resources used by service providers in the network as well as special patterned numbers.
Members of the Public, ICT Service providers, and Stakeholders in the ICT sector are invited to submit their representations on the proposed framework by October 17th, 2025. Submissions should be made via the email address: numbering@ca.go.ke
The consultation paper, proposed draft Numbering, Naming, Addressing and Identification (NNAI) framework, as well as the submission format are available on the Authority’s website at: https://www.ca.go.ke/open-consultations
Download the consultation paper here
Download the comments template here
Download the draft Framework here
The Communications Authority of Kenya (CA), the regulatory agency for the ICT industry in Kenya, is responsible for the regulation of telecommunications, e-commerce, cyber security, broadcasting, and postal/ courier services. The Authority also manages the country’s numbering and frequency spectrum resources, administers the Universal Service Fund (USF), and safeguards the interests of consumers of ICT services. In accordance with Section 24(1) of the Kenya Information and Communications Act, 1998, the Authority licenses entities within the sector.
The Authority currently operates a technology and service-neutral telecommunications market structure, commonly referred to as the Unified Licensing Framework (ULF), which was last amended in 2014.
The Authority now seeks to undertake a review of the ULF framework with the following objectives:
- To address and remove certain market entry and operational barriers identified over time;
- To provide greater clarity on the scope of the various Licenses;
- To propose new licensing areas in line with the current ICT sector policy;
- To offer an opportunity for stakeholders and members of the public to submit proposals for the improvement of the framework, in furtherance of the Authority’s goal to maintain an enabling regulatory environment for the sector.
Stakeholders and members of the public are therefore hereby invited to review the proposals and submit their feedback on or before January 23rd, 2025. Submissions should be made via the email address: telecommarketstructurereview@ca.go.ke or the addresses provided below.
The public consultation document as well as the submission format are available on the Authority’s website via the following link: https://www.ca.go.ke/open-consultations.
David Mugonyi, EBS
Director General/CEO
Communications Authority of Kenya
P.O. Box 14448
Nairobi 00800.
Website: www.ca.go.ke
Email: info@ca.go.ke
Download: Public Consulation Document on Review of the Telecommunications Market Structure in Kenya
Download: Format for Submission of Comments
The Communications Authority of Kenya (CA) is the regulatory agency for the ICT industry in Kenya with responsibilities in telecommunications, e- commerce, broadcasting and postal/courier services. CA is also responsible for managing the country’s numbering and frequency spectrum resources as well as safeguarding the interests of users of ICT services.
The Kenya Information and Communications Act, 1998 (as amended) mandates the Authority to licence and regulate broadcasting services in Kenya. In furtherance of the responsibility of promoting and facilitating the development of a diverse range of broadcasting services in Kenya in keeping with the public interest as provided for under Section 46A (a) of the Act, the Authority has proposed an updated minimum technical specifications and requirements for the second generation Terrestrial Digital Video Broadcasting (DVB-T2) receivers.
The proposed update will ensure that only those digital receivers that comply with the current technical standards will be approved for use in Kenya. Kenya adopted the DVB-T2 standard for terrestrial digital television broadcasting in readiness for the digital migration that was implemented in 2015 in accordance with the international deadline for analogue switch-off. During the same period, the Authority issued minimum technical requirements for DVB-T2 Digital Set top Boxes(STB) and for Integrated Digital Television (iDTV) in order to facilitate availability of digital receivers locally for receiption of digital terrestrial television transmissions.
The DVB-T2 technical specifications and requirements are therefore being reviewed in order to incorporate the technical enhancements that have since been introduced in terrestrial digital television broadcasting space. Upon implementation of the proposed upgrade of receiver specifications, television viewers will be able to enjoy new features that have since been made possible through the technological advancements on digital terrestrial platforms. The objective of this current consultation on updated minimum technical specifications and requirements of DVB-T2 receivers is to allow stakeholders and the public provide feedback and suggestions on improvement of the proposed upgraded specifications and requirements for digital receivers.
The proposed updated minimum technical specifications and requirements for DVB-T2 receivers are available on the Authority’s website at https://www.ca.go.ke/open-consultations.
Stakeholders, including members of the public, agencies dealing with media and broadcast issues, equipment vendors, licensees and incorporated bodies are invited to review and submit their specific inputs and views on the proposed updated minimum technical specifications and requirements for DVB-T2 receivers.
Written comments on specific proposed updated technical specifications and any other requirements shall be sent to the address indicated below or via email address DVBT2REVIEW2024@ca.go.ke on or before the close of day on 15th January 2025.
The template for providing comments is downloadable below.
The Director General
Communications Authority of Kenya
CA Center Waiyaki Way P.O. Box 14448
Nairobi-00800
Website: www.ca.go.ke Tel: +254 204242000
Mobile: +254 703042000
Download: Consultation Document on Minimum Technical Specifications and Requirements for DVB-T2 Reciviers
Download: Response Submission Form
The Communications Authority of Kenya (CA) is the regulatory agency for the ICT sector in Kenya with responsibilities in telecommunications, e-commerce, broadcasting and postal/courier services. CA is also responsible for managing the Universal Service Fund and the country’s numbering and frequency spectrum resources. Further, CA is charged with the responsibility of safeguarding the interests of users of ICT services.
In line with the afore-cited mandate, the Kenya Information and Communications Act, 1998, requires CA to licence and regulate broadcasting services in Kenya. In this regard, the CA has developed Digital Sound Broadcasting licence templates for the DSB infrastructure and services in readiness for the implementation of the DSB licensing framework in the 2025/26 financial year.
The DSB licence framework, which CA developed in the 2023/24 financial year, is meant to guide the introduction of digital radio broadcasting services in Kenya.The framework also outlines the procedure and license categories for DSB infrastructure and services.
In compliance with Constitution of Kenya, 2010, CA wishes to subject the DSB licence templates to public participation in order to provide stakeholders and the public with an opportuntity to submit feedback and input on the draft licences.
The proposed DSB Licence templates are available on our corporate website at: https://www.ca.go.ke/index.php/open-consultations.
Interested parties, including members of the public, agencies dealing with media, licensees and incorporated bodies, are hereby invited to submit their input and views on the proposed DSB Licence templates through the contacts provided herebelow or on email via DSBLICENCE2024@ca.go.ke so as to reach CA on or before January 17th , 2025
The Director General
Communications Authority of Kenya
P.O. Box 14448 Nairobi-00800
Website: www.ca.go.ke
Tel: +254 204242000
Mobile: +254 703042000
Download: Draft Digital Sound Broadcasting License Consultation Document
Download: Commercial Digital Sound Broadcasting License Template
Download: Common Carrier Broadcast Signal Distribution Digital TV and Sound Licence Template
Download: Common Carrier Broadcast Signal Distribution for Digital Sound Broadcasting & TV Licence Template
Download: Community Digital Sound Broadcasting Licence Template
Download: Digital Sound Broadcast Signal Distribution Licence (Regional or Local) Template
Download: Digital Sound Broadcasting Signal Distribution Licence (National) Template
Download: Local and Regional Broadcast Signal Distribution Licence Template
Download: National Digital Sound Broadcasting Signal Distribution Services Licence Template
Download: Public Commercial Digital Sound Broadcasting Licence Template
Download: Public Digital Sound Broadcasting Service Licence Template
Download: Response Submission Form