CA Widens Enforcement Against Unlicensed Parcel and Courier Service Providers to Mombasa

As part of ensuring compliance with the law in the provision of postal services in the country, the Communications Authority of Kenya (CA) extended its crackdown on unlicensed parcel and courier service providers to Mombasa, leading to the arrest and arraignment in court of five (5) individuals.

The five were arrested on Tuesday August 26th, 2025 during an operation at Mwembe Tayari and Bondeni Bus stages in Mombasa City, undertaken by the Authority and the National Police Service. The crackdown targeted Zahara Parcels and Courier, Maslah Parcel Services, Simba Parcel Services and Mombasa Raha Bus Company, which have been operating without a postal and courier license from the Authority.

The suspects were arraigned at the Mombasa Law Courts Thursday, for operating postal services without a valid licence contrary to section 49 (2) as read with section 49(3) of the Kenya Information and Communications Act no. 2 of 1998 and fined between KSh. 10,000 and KSh. 50,000.

The Mombasa raid followed a similar one a week ago in Nairobi, that led to the arrest of nine (9) people in the Eastleigh area.

The Authority urges firms wishing to engage in parcel and courier services to apply for the requisite licenses from our offices in Nairobi, Kisumu, Eldoret, Nyeri and Mombasa and cautions members of the public to seek parcel and courier services from CA licensed providers only.

Dealing with licensed parcel and courier operators safeguards consumers, ensures secure and reliable delivery, and supports lawful and sustainable growth of the sector.